Tech Support: You can reach our technical support team by visiting our website and using the contact form. We offer 24/7 assistance to address your questions and concerns promptly. Our support team can assist you with a wide range of technical issues, including installation, connection problems, billing inquiries, and troubleshooting any VPN-related concerns.
Notice & Updates: Updated releases of the iOS and Android versions come with detailed improvements and changes to the app. By subscribing to our paid service, we will notify you of any updates or promotional offers via email if you choose to receive messages.
- What is TunaVPN, and why do I need it?
TunaVPN is a Virtual Private Network (VPN) service designed to protect your online privacy and security. You need it to encrypt your internet connection, hide your IP address, and safeguard your data from cyber threats and prying eyes.
- Is TunaVPN a free service?
TunaVPN offers both free and premium plans. The free plan provides limited choices of servers and might come with ads (Android version), while the premium plan removes the ads, unlocks advanced functionalities and provides faster speeds.
- How do I install and set up TunaVPN on my device?
TunaVPN offers Android and iOS versions. Please go to respective market place to download the app.
- Can I use TunaVPN on multiple devices?
This will be supported soon.
- What VPN protocols does TunaVPN use?
TunaVPN primarily uses OpenVPN, which is known for its security and reliability. It also supports other protocols like Wireguard for flexibility.
- How does TunaVPN ensure my data is secure?
TunaVPN employs strong encryption algorithms along with secure tunneling protocols, making it extremely difficult for unauthorized parties to intercept or decipher your data.
- Does TunaVPN log my online activities?
No, TunaVPN operates on a strict no-logs policy. We do not record or monitor your online activities. Your privacy is our priority.
- Are any connection logs kept by TunaVPN?
TunaVPN does not maintain any connection logs. We believe in preserving your anonymity and ensuring that your data remains private.
- How can I trust that TunaVPN doesn’t log my data?
TunaVPN has undergone independent audits to verify our no-logs policy. We’re committed to transparency and protecting your privacy.
- Do you share user data with third parties?
TunaVPN does not share user data with third parties. We are dedicated to maintaining the confidentiality of your information.
- What information does TunaVPN require during registration?
To create an account, we typically require only your email address and a password. This minimal information is solely for account management and billing purposes.